Last Updated on Wednesday, 30 October 2013 16:34 Written by OISadmin Friday, 22 February 2013 16:24
FOCUS North America is a national, faith-based non-profit organization that provides sustainable services to the homeless and working poor of America. Through targeted feeding, job-creation, housing, and community distribution programs, FOCUS seeks to transform people’s lives, moving them from dependency to self-sufficiency. One of FOCUS’ key activities is supplying school-aged children with the resources they need to stay in school and succeed in their educational environment.
Summary: FOCUS Pittsburgh is hiring a Clinic Administrator to be a key leader to launch and operate the FOCUS Pittsburgh Free Health Center (FPFHC).
Reports to: FPFHC CEO
Supervises: Administrative Staff and Volunteers; enables Healthcare Volunteers
Education and Experience:
- Bachelor’s degree (Masters degree preferred) in health administration, business administration, or related field
- 5 years working experience managing healthcare operations, clinics, or offices
- Knowledge of the role and functioning of Volunteer in Medicine (VIM) Clinics; If unfamiliar with VIMs, learn more at www.volunteersinmedicine.org
- Successfully clear criminal and child abuse background screening
Management / Professional skills:
- Strong management, leadership and interpersonal skills
- Ability to effectively lead and manage staff (volunteers and employees) of healthcare professionals, administrative team, and FOCUS leadership
- Strong financial management skills in maintaining a budget, forecasting performance and successfully navigating potential issues; able to assemble and analyze performance and￼quality data
- Excellent oral and written communications skills and the ability to interact in a positive manner
- Demonstrated problem-solving and work flow management skills. Appropriately applies experience and judgment to plan and accomplish goals. Exhibits comfort operating with a wide degree of latitude.
- Supervision of patient scheduling, registration, medical records, data entry and processing
- Promotes excellent customer service and respect; Ensure the culture of the clinic reflects the mission statement and values of FPFHC
- Develop, train, implement and maintain office policies, procedures and best practices
- Ensure volunteers and staff (healthcare and administration) are actively engaged and trained and have a fulfilling experience providing their services
- High level of working knowledge of e-Medical Records and computers; willingness to learn and teach others to use computer systems correctly
- Interview, hire and train a productive medical office team and conduct performance reviews
- Assist leadership in monitoring and improving policies, procedures and programs to assure high quality healthcare services
- Assist Leadership in building and maintaining collaborations with other healthcare organizations and service providers, creating a robust referral network and obtaining services at reduced or no cost
- Prepare for future expansion
Compensation: TThis is one of the few salaried positions at the volunteer-based FPFHC. The position can be full time or part time (at least 50%). The salary is pro-rated based on the number of days per week.
FOCUS Pittsburgh Free Health Center
Attn: Job Opening - Clinic Administrator
2228 Centre Ave.
Pittsburgh, PA 15219
Administrative Support Leader (Medical Assistant)
Summary: FOCUS Pittsburgh is hiring a part time administrative assistant to help a dedicated team launch and operate the FOCUS Pittsburgh Free Health Center (FPFHC).
Classification: Non-Exempt Reports to: Health Center CEO
Supervises: Administrative Volunteers
- High School diploma or equivalent required. Additional education and/or experience preferred
- Strong medical assistant and interpersonal skills
- Punctuality, reliability and willingness to devote time to job as needed
- Ability to work closely with others and share responsibilities in a team environment
- Ability to be sensitive to needs of diverse population
- Committed to the mission of FPFHC
- Prioritizes patient safety
- Treats patients with dignity and respect
- Performs lab tests as trained and as appropriate
- Accurately maintains records of operations
- Accurately performs vital signs and other medical tests as trained and as appropriate
- Prepares patients for examinations
- Assists physicians and residents with patient examinations as trained and as appropriate
- Able to administer injection as trained and as appropriate
- Demonstrate basic knowledge of medications as trained and as appropriate
- Orders supplies for the laboratory
- Registers patients
- Assist in managing relationship with pharmacy
- Collects proper information from patients
- Working knowledge of managed care guidelines
- Demonstrates the ability to use Electronic Health Record
- Schedules patient appointments
- Obtains accurate information when triaging telephone calls
- Keeps abreast of changes with FPFHC policies and procedures
- Gathers accurate patient information to obtain authorization for scheduled tests
- And other duties as assigned
Compensation: This is one of the few paid hourly positions at the volunteer-based FPFHC. The position is part time and the compensation is pro-rated based on the number of days per week (initially 2 days a week.)
FOCUS Pittsburgh Free Health Center
Attn: Job Opening – Admin. Support Leader (Med. Asst.)
2228 Centre Ave.
Pittsburgh, PA 15219
National Program Intern
Location: Orange County, California
Summary: The Program Internship will provide practical, hands-on project management training and skills development in the context of a multi-million dollar community engagement and distribution program implemented in more than 20 cities across the United States. This is a high-level internship that requires a high-performance and driven individual who is seeking to gain a deep understanding of community and volunteer engagement, and the federally-mandated social services framework. Qualified candidates who are interested in domestic or international social services, social entrepreneurship, or community development programs is encouraged to apply.
Responsibilities: The intern is responsible for supporting the various needs of a nationally-implemented community engagement and distribution program including: engaging local faith-based communities and volunteers, managing volunteer engagement and participation in FOCUS program activities, keeping detailed distribution records of goods/items delivered to beneficiaries, communicating with local government officials to ensure timely receipt and delivery of goods/items delivered, engaging local volunteers to support fundraising events and activities. The FOCUS North America Program Intern reports to the Program Director.
Specific Responsibilities are not limited to, but will include:
- Support Program Director in implementation of a national community engagement and distribution program.
- Assist with volunteer coordination and engagement.
- Assist with planning and preparing fundraising events and activities.
- Maintain detailed distribution records for goods/items given to program beneficiaries.
- Participate in acquiring beneficiary profiles and preparation of public relation materials.
- Participate in the program strategic planning process.
- Periodically visit with local government officials in program areas of operation, nationwide.
- Assess and review program status on a periodic basis with FOCUS national staff.
- Perform other duties as required.
Knowledge and Skills: Advanced communication skills (writing and speaking); familiarity with record keeping using spreadsheets and databases; basic understanding of domestic social service ideologies and programs; knowledge of Orthodox Christian Church doctrines and traditions; computer proficiency.
Competencies: Cultural and local area sensitivity; ability to understand and work with homeless, impoverished and vulnerable communities and demographics; ability to build volunteer relationships between FOCUS and Orthodox churches, communities and leaders; ability to represent FOCUS professionally and respectfully; foster a sense of teamwork among volunteers.
Education: College degree; advanced degree in social work, community development, nonprofit management or related field preferred.
Experience: None required, but preference will be given to candidates with experience working/volunteering for non-profit organizations.
Working Conditions: Stationed in FOCUS’ office in Orange County, California, with some national travel required to speak on behalf of FOCUS/promote FOCUS activities. FOCUS will pay for all program-related travel expenses and will, in addition, provide a fixed monthly stipend to the successful candidate.